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Remote service 'LindeGO'

Anytime, anywhere support for your plant

Linde worker with augmented reality glasses is using them on site.

Immediate support via an internet based live-session!

When industrial processes at a large plant come to a halt, solving the problem can stretch the expertise of in-house technicians. When that happens, you need immediate, expert support – ideally from the contractor who built your plant and knows it inside out. Especially in the case of more complex problems, an expert may need to inspect the equipment in person. If your plant is in a remote location, however, it can take days for the right specialists to get to you. All of which means undesirable delays and loss of earnings.

Not with LINDE PLANTSERV™! You can rely on us to get to you in a matter of seconds – thanks to the latest digital technologies.

  • With our LindeGO smart glasses, you can immediately establish an audio video live connection to one of our experts who – thanks to augmented reality – can inspect the problem “through your eyes”
  • Our experts can immediately talk your technician through the problem
  • Information and guidelines appears directly in the user’s field of vision
  • If necessary, we back up this virtual support with a troubleshooting team on site

Ruggedised solution

Ideal for harsh conditions and loud environment:

  • Remote Support helmet including backpack, fully integrated system and platform
  • Microphones protects from background noises
  • Integrated processor with image pre-processing for excellent image quality
  • Conferences with random number of participants
LindeGO equipment
LindeGO equipment worn by a dummie, front view

Lightweight solution

LindeGO consists of smart glasses with monocular display, a hands-free microphone and a router to establish an Internet connection that is ideal for stable environments.

  • Smart glasses with monocular display
  • Separate platform
  • Conferences with random number of participants

Mobile app

LindeGO runs on an easy-to-use app that you can download to your smartphone from the App Store

  • Runs on all standard smartphones
  • Updated automatically
  • Allows you to work in hands-free mode
LindeGo smartphone composing. Landscape format. Used icon ID: 114405.

Smart way to build skills

With LINDE PLANTSERV™, you can look forward to:
  • Fast track return to full operational reliability
  • Instant access to the bundled experience of Linde’s entire remote support team
  • No delays or unnecessary expenses for travel
  • Our experts see your plant “through the eyes” of your technicians
  • Fast, precise and easy-to-follow instructions
Hydrogen and CO2 PSA Unit, air separation unit (ASU) in Leuna, Germany. The labels were retouched according to the current corporate design.

Let our virtual experts get inside your plant