A welcome helping hand
Operational Support & Trainings
Experience unparalleled stability and longevity through our comprehensive support throughout the asset lifecycle. Our extensive range of on-site troubleshooting and remote services are geared towards reducing downtime, avoiding shutdowns, maintaining peak performance, and optimizing reliability of your asset.
Smart Services That Keep You Ahead
We understand that plant operators face a growing number of challenges not only during start-up and shutdown but also during everyday operations. In today’s fast-changing environment, continuous improvement is the only way to stay ahead of the curve, manage costs, bring your plant back on stream as quickly as possible and keep it in reliable working order.
Here at LINDE PLANTSERV®, we offer a broad spectrum of practical support services to help you overcome your daily challenges with ease and speed. Regardless of your needs, our experienced remote and on-site specialists are always ready to roll up their sleeves and help get you back on track. You can rely on us for:
- Operational support for all lifecycle stages from commissioning and start-up to everyday operation and (temporary) shutdowns
- Troubleshooting support
- Resident engineers
- Plant assessments - from plant level down to equipment and system level
- Direct on-site or remote support using smart applications
- Review of process control systems
- Root cause analysis to assess operational patterns or plant construction
The Support You Need - Where and When You Need It
With LINDE PLANTSERV®, you can look forward to:
- Expert support from qualified engineers with long-standing experience in plant design and operations
- Quick responses and reliable outcomes
- Maximization of improvement potential
- Full lifecycle support
- Operational reliability assessments down to the last nut and bolt
- Support format that fits your needs - whether remote or on-site
Unlock workforce potential with customized programs that blend smart learning strategies with cutting-edge tools in settings ranging from classroom sessions through immersive virtual reality (VR) spaces to Operator Training Simulators (OTS). Equip your operators with the skills to drive safety, efficiency and performance.
Conventional Training
This training program is designed to upskill plant operators, empowering them with the knowledge and capabilities needed for safe, efficient and reliable operations. The program is divided into four core modules, each one dedicated to specific plant management and performance topics.
The four modules provide essential skills for operational, safety and reliability excellence.
Module 1 - Focuses on operational strategies, troubleshooting and secure startup/shutdown processes.
Module 2 - Drills down on the optimization and maintenance of equipment like compressors and reactors for smooth plant performance.
Module 3 - Fosters a strong safety culture spanning hazard analysis, fire safety and risk management.
Module 4 - Equips operators with preventive maintenance techniques to reduce downtime and enhance reliability.
Combined, these modules pave the way for efficient, secure and sustainable industrial operations.
Linde Virtual Academy (LVA)
Forged by industry leaders with decades of operational expertise, LVA delivers hyper-realistic virtual reality (VR) training scenarios that transform industrial learning from passive observation to active mastery. This creates confident operators who make fewer mistakes, work more efficiently and navigate critical situations with precision born from virtual experience.
LVA revolutionizes industrial learning through immersive VR technology, creating photorealistic digital twins of complex plant environments where high-stakes procedures can be mastered without real-world risks.
Our cutting-edge platform transforms traditional training paradigms by enabling operators to experience critical scenarios in a psychologically authentic environment. This results in a training experience that deepens knowledge retention while building muscle memory.
By activating multiple learning modalities within meticulously crafted interactive simulations, LVA dramatically reduces safety incidents, elevates operational excellence and creates confident teams prepared to face Industry 4.0 challenges with precision and expertise. When real-world drills would be too dangerous, expensive or complex for traditional learning approaches, LVA bridges the gap between theoretical knowledge and practical execution, creating a workforce equipped to perform flawlessly under pressure. See vr.linde.com for more information.
Training Simulators
We offer two state-of-the-art operator training solutions designed to elevate workforce expertise. These training tools provide immersive, hands-on learning experiences tailored to real-world plant challenges.
OTS (Operator Training Simulator): This advanced training simulator replicates real-world Distributed Control System (DCS) environments, offering hands-on experience with alarms, interlocks, troubleshooting and startup/shutdown processes. OTS draws on detailed dynamic process models and physics to precisely replicate plant performance and visualize the results on "live" plant screens. Working with system interfaces and controllers and guided by expert trainers, operators develop the critical skills to master workflows and complex logic.
eOTS (essential Operator Training Simulator): This training simulator focuses on process dynamics, theoretical concepts and operator decision-making confidence. It provides training through "what-if" scenarios like pump failures or valve malfunctions, visualizing processes through simplified graphics and basic controls. It is ideal both for experienced operators who wish to train independently and for new operators who require guided sessions. eOTS builds foundational skills for managing both normal and abnormal conditions.